Gold Distinguished Service Award
Alfa's recognition for agents who hit the top benchmark in sales
2022 · 2025
Credentials & Recognition
The Alfa Advantage, the Tollison Touch
Choosing an insurance agent is a decision built on trust. Clients need a partner who understands the complexities of the industry — and understands them. Here is why The Brooke Tollison Agency is the right choice.
CIC, CRM and AIC: What These Letters Mean for You
Brooke holds three of the insurance industry's most respected designations. These are not simply letters after a name — they represent hundreds of hours of advanced coursework and a demonstrated commitment to staying at the forefront of the industry.
CIC2012
Certified Insurance Counselor
Brooke has completed advanced coursework in five key areas of insurance: commercial property, commercial casualty, personal lines, agency management, and life and health. This means she has a comprehensive understanding of the policies she recommends and can provide expert guidance across all lines of coverage.
CRM2018
Certified Risk Manager
Brooke has demonstrated mastery in risk management principles and practice — including the analysis, control, and financing of risk. This means she can help identify potential exposures and develop strategies to mitigate them, going beyond simply selling a policy to providing true risk management counsel.
AIC2007
Associate in Claims
Brooke has specialized knowledge in the claims process. This means she understands what happens after a loss occurs and can advocate effectively on your behalf — ensuring a smoother and more efficient experience when you need your insurance most.
ALFA AWARDS & ACHIEVEMENTS
Awards & Recognition
2020–2025
Superstar Award
2019–2025
All-Star Award
2019–2021
Bronze Distinguished Service Award
District Agent of the MonthMay 2020 · Nov 2022 · Sep 2023
Fast Start Award2017
Agent Advisory Committee2023
Community & Professional
Community Service & Recognition
Board Member, Pell City Rotary Club
2024–2025
Finance Committee Chairperson, Pell City First Baptist Church
4 consecutive years
President, Business and Professional Women
2020
Vice-President 2019
Voted Best Insurance Agent, St. Clair County
2019
Discover, The Essence of St. Clair County Magazine
Education
2018Certified Risk Manager (CRM), The National Alliance
2012Certified Insurance Counselor (CIC), The National Alliance
2007Associate in Claims (AIC), The National Alliance
2003M.B.A., Jacksonville State University
2000B.S. Business Administration (Finance), Auburn University
Work with an agent who is qualified to counsel, not just sell.
Brooke's credentials exist for one reason: to serve you better.