Introduction
This Privacy Policy describes how The Brooke Tollison Agency, Inc. (“we,” “us,” or “our”) collects, uses, and discloses your information when you use our website at https://brooketollisonagency.com (the “Site”) and any related services (collectively, the “Services”). By accessing or using the Services, you consent to the practices described in this Privacy Policy.
You can contact us at [email protected], by phone at (205) 884-3470, or by mail at 2206 Martin St S, Pell City, AL 35128.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the Services or by other reasonable means at least thirty (30) days before the changes take effect. The revised policy will be posted on this page with an updated “Last Updated” date.
Information We Collect
Information You Provide to Us
When you use our Services, you may provide us with information directly, including:
- Contact information submitted through our contact form or by email, such as your name, email address, phone number, and the content of your message.
- Communications you send to us, including emails, feedback, and inquiries.
Information Collected Automatically
When you access our Site, our hosting provider (Cloudflare Pages) automatically collects certain aggregated, non-personally-identifiable information about traffic to the Site. This data is presented to us only in aggregate form and does not include individual IP addresses, device fingerprints, or other personal identifiers.
We do not use any client-side analytics tools, tracking pixels, or advertising trackers on our Site.
Information We Do Not Collect
Our Site does not require you to create an account, and we do not process payments through the Site. We do not knowingly collect sensitive personal information such as financial account numbers, Social Security numbers, government-issued identification numbers, health information, or precise geolocation data.
How We Use Your Information
- Responding to your inquiries submitted through our contact form or email.
- Administering and improving the Services, including reviewing aggregate traffic data provided by our hosting provider.
- Protecting the security and integrity of the Services.
- Complying with legal obligations and enforcing our Terms of Use.
How We Share Your Information
We do not sell or rent your personal information. We will not share it except in the following limited circumstances:
- Hosting provider: Our Site is hosted on Cloudflare Pages. Cloudflare processes web requests to serve the Site and provides aggregated, non-personally-identifiable traffic statistics. See Cloudflare's privacy policy.
- Legal requirements: We may disclose your information to comply with applicable law, regulation, or court order; to enforce our agreements; or to respond to claims that your use of the Services violates third-party rights.
- Business transfers: If our company is merged or acquired, your information will be among the assets transferred. We will notify you before your information becomes subject to a different privacy policy.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained as long as needed to respond to and resolve your inquiry, and for a reasonable period afterward for our records.
Your Rights
Depending on the laws that apply to you, you may have certain rights regarding your personal information, including the right to access, correct, or delete your personal data; receive a portable copy; restrict or object to processing; withdraw consent; and lodge a complaint with a data protection authority.
To exercise these rights, contact us at [email protected]. We will respond in accordance with applicable law.
Additional Rights for California Residents
California residents may have additional rights under the CCPA/CPRA, including the right to know, delete, correct, and opt out of the sale/sharing of personal information. Because we do not use analytics cookies or third-party tracking scripts, we do not “sell” or “share” your personal information as those terms are defined under the CCPA.
To submit a request, contact us at [email protected] or (205) 884-3470.
Cookies and Tracking Technologies
Our Site does not use analytics cookies, advertising trackers, or third-party tracking scripts. For information about the limited cookies that may be present, please refer to our Cookie Policy.
Children's Privacy
Our Services are not directed to persons under 18 years of age, and we do not knowingly collect personal information from anyone under 18. If you believe we may have collected information from a minor, please contact us.
Security
We take reasonable security measures to protect your information. Our Site is served over HTTPS and hosted on Cloudflare, which provides DDoS protection and other security features. No method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Third-Party Links
The Services may contain links to third-party websites (including Alfa Insurance). We are not responsible for the privacy practices of those third parties. We encourage you to read the privacy policy of any website you visit.
Contact Us
The Brooke Tollison Agency, Inc.
2206 Martin St S, Pell City, AL 35128
Email: [email protected]
Phone: (205) 884-3470